Geographically speaking, NHS Highland is the largest Health Board in the UK. With a population of just 320,000, it also must serve users in the remotest of locations.

With real technical challenges around strength of internet connection in many communities, the brief stated that regardless of strength of signal, all pages should load efficiently and as quickly as the connection allows. 

The website was designed to perform well even on slower internet connections, ensuring that all users can easily access its features. This involved keeping the size of pages to a minimum. Umbraco's media library tools automatically compress images and the utilisation of the NHS Digital Design Manual helped further minimise page loading times throughout the region.