Respitality Case Study

Imgi 60 C019334e95a8511ca1530abfd9e42d0db36ccaeb

The Challenge

An end‑of‑life CMS and growing platform risk

Stornoway Port Authority’s website was running on Umbraco 8, which had reached end of life and was no longer supported. This introduced increasing technical risk, with limitations around security updates, ongoing maintenance and future compatibility.

At the same time, the website remained business‑critical. Any disruption could impact communications with stakeholders and the wider community. There was no requirement for a redesign or rebuild, but there was a clear need to move to a supported, modern CMS version without altering the existing site structure or user experience.

The challenge was to reduce platform risk while maintaining continuity, ensuring the website remained stable, accessible and familiar throughout the process.

The Solution

An end‑of‑life CMS and growing platform risk

Stornoway Port Authority’s website was running on Umbraco 8, which had reached end of life and was no longer supported. This introduced increasing technical risk, with limitations around security updates, ongoing maintenance and future compatibility.

At the same time, the website remained business‑critical. Any disruption could impact communications with stakeholders and the wider community. There was no requirement for a redesign or rebuild, but there was a clear need to move to a supported, modern CMS version without altering the existing site structure or user experience.

The challenge was to reduce platform risk while maintaining continuity, ensuring the website remained stable, accessible and familiar throughout the process.

Factory73 understood our concerns around risk and continuity and delivered a well-managed migration from Umbraco 8 to 13. The move was smooth and disruption-free, and their ongoing support gives us reassurance that the platform is in safe hands.

Kirsty Hutchison
Cruise Manager / Stornoway Port Authority