Umbraco Custom Development

Bespoke Umbraco solutions designed around your business - not the other way around

Modern organisations rarely fit inside a template. Complex processes, multiple systems, regulatory requirements, and unique customer journeys demand a platform tailored to your exact needs.

Umbraco custom development enables you to build a digital platform that mirrors how your organisation actually operates, not how software vendors assume it should.

We design and engineer robust, enterprise-ready Umbraco solutions that integrate seamlessly with your existing technology landscape and scale with your ambitions. Our approach focuses on long-term value, reliability, and measurable impact, not short-term fixes or cosmetic redesigns.

As an Umbraco Gold Partner with deep experience delivering complex integrated platforms, we build solutions that organisations can depend on for years, not just launch day.

Speak to an Umbraco expert

Custom websitedesign

Our design approach begins with understanding real user needs and business objectives.

Umbraco Custom Development

Custom workflows

By designing workflows around how your organisation actually works, we reduce administrative overhead and improve consistency, accuracy, and speed.

Understanding your world

When to choose custom vs. template

Not every project requires a fully bespoke build, but many enterprise and B2B platforms do.

Explore our approach

Custom website integrations

We specialise in custom Umbraco website integrations, enabling your CMS to work seamlessly.

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Designing an Umbraco solution for you

Creating a coherent digital platform aligned with your organisation’s strategy.

Explore our expertise

Discovery phase approach

Complex projects succeed or fail during discovery. Our structured Discovery Phase removes uncertainty, clarifies scope, and ensures predictable delivery.

Learn about our approach

Custom website design

Built around your users, brand, and business goals

A custom Umbraco website is more than a visual refresh. It is a strategic platform that supports growth, operational efficiency, and customer experience.

Rather than relying on pre-built themes, custom design ensures your site:

Reflects your brand authentically
Supports complex content structures
Optimises conversion paths and user journeys
Meets accessibility and compliance requirements
Performs across devices and channels
Scales as your organisation evolves

Our design approach begins with understanding real user needs and business objectives. We create a flexible component-based design system that allows your team to publish content efficiently without sacrificing visual consistency or performance.

This results in a platform that is both powerful for the business and intuitive for editors, one of Umbraco’s core strengths.

Custom workflows

Automating processes and reducing operational friction

Many organisations struggle because their website sits outside core business processes. Content approvals, registrations, reporting, and data handling are often manual or fragmented.

Custom Umbraco workflows bring these processes together into a single coherent platform.

Examples of custom workflows include:

Content approval and publishing governance
Multi-step forms and application processes
Member or customer self-service portals
Automated notifications and communications
Event registration and management
Integration with CRM or ERP systems
Secure document handling and access control

By designing workflows around how your organisation actually works, we reduce administrative overhead and improve consistency, accuracy, and speed.

This is particularly valuable in regulated sectors where auditability, permissions, and process control are critical.

When to choose custom vs. template

Not every project requires a fully bespoke build, but many enterprise and B2B platforms do.

Templates may be suitable when:

Requirements are simple and standardised
Integrations are minimal
Budget and timeline are highly constrained
Differentiation is not a priority

Custom development is the better choice when:

You need complex functionality or integrations
Multiple user groups have different needs
Content structures are sophisticated
Security or compliance requirements are strict
The website supports core business operations
Long-term scalability is important
You want competitive differentiation

Templates often become expensive over time due to limitations, workarounds, and performance issues. A well-engineered custom solution typically delivers lower total cost of ownership and greater flexibility.

We help organisations make the right decision through a structured discovery process, ensuring technology choices align with business priorities rather than assumptions.

Custom website integrations

Connecting Umbraco to Your Digital Ecosystem

Most modern websites are not standalone systems. They are hubs that connect to multiple platforms across marketing, operations, finance, and customer experience.

We specialise in custom Umbraco website integrations, enabling your CMS to work seamlessly with:

CRM platforms (Salesforce, HubSpot, Dynamics)
Marketing automation tools
Event management systems
Payment gateways
Identity and Single Sign-On solutions
ERP and internal databases
Analytics and reporting platforms
Third-party APIs and SaaS products

Our architecture approach typically separates the website from core systems using a dedicated integration layer. This improves resilience, security, and scalability while preventing vendor lock-in.

We design integrations so data flows reliably across systems without exposing sensitive back-end platforms to the public web.

Designing an Umbraco solution around your exact requirements and existing tech

Successful migrations are not about replacing one CMS with another. They are about creating a coherent digital platform aligned with your organisation’s strategy.

Our solution architecture considers:

Your business objectives

Growth targets, operational efficiency, customer engagement, and competitive positioning.

Existing technology landscape

We assess current systems, dependencies, data sources, and technical constraints to determine what should be retained, replaced, or integrated.

User needs and journeys

Different audiences often require tailored experiences, permissions, and content access models.

Security and compliance

Particularly critical for public sector, financial services, healthcare, and legal organisations.

Future scalability

Your platform must support new services, markets, and channels without requiring a rebuild.

Migration complexity

Content structure, data integrity, SEO preservation, redirects, and legacy cleanup are all planned carefully.

By addressing these factors early, we avoid costly rework and ensure the new platform delivers long-term value rather than short-term disruption.

Factory73’s discovery phase approach

Building the Foundations for a Successful Migration

Complex projects succeed or fail during discovery. Our structured Discovery Phase removes uncertainty, clarifies scope, and ensures predictable delivery.

This phase typically includes:

Business Immersion

We work closely with stakeholders to understand objectives, success criteria, and organisational context.

User and Customer Experience Analysis

Mapping user groups, journeys, pain points, and expectations to inform platform design.

Technical and Functional Discovery

Assessing current systems, integrations, data models, and architecture requirements.

Content and Information Architecture Review

Auditing existing content and designing a structure that supports both users and search visibility.

Integration Strategy

Defining how the CMS will interact with external systems and identifying potential risks early.

Governance and Compliance Planning

Establishing permissions, workflows, security controls, and regulatory considerations.

Solution Architecture

Producing a blueprint for the platform, including hosting, performance, and scalability.

Delivery Roadmap

Defining phases, priorities, and timelines for implementation.

The output is a clear specification and implementation plan that reduces risk and ensures all stakeholders share the same expectations.

Our hybrid methodology typically combines structured upfront discovery with agile delivery, enabling both predictability and flexibility as the project progresses.

Speak to one of our Umbraco Experts

Why choose Factory73 for Umbraco custom development?

Organisations choose us when reliability, expertise, and long-term outcomes matter.

Senior-led delivery
Experienced specialists involved from strategy through implementation.

Enterprise-grade engineering
Robust architecture designed for performance, security, and scalability.

Integration expertise
Proven ability to connect complex systems into a unified platform.

Low-risk approach
Clear governance, testing, and quality assurance processes.

Commercial focus
Technology decisions aligned to measurable business impact.

We build digital platforms that reduce complexity, improve efficiency, and support growth — not just websites that look good at launch.

What is Umbraco custom development?

Umbraco custom development is the process of building a bespoke website or digital platform using the Umbraco CMS tailored to an organisation’s exact requirements. Rather than relying on pre-built templates, custom development allows full control over functionality, integrations, workflows, design, and performance.

This approach is ideal for organisations with complex processes, multiple user groups, or specific security and compliance requirements.

When should you choose custom Umbraco development instead of a template?

You should choose custom development when your website needs to support core business functions, integrate with existing systems, or deliver differentiated user experiences.

Custom Umbraco development is typically recommended if:

Your organisation has complex requirements
You need CRM, ERP, or third-party integrations
Multiple audiences require tailored experiences
Security or compliance is critical
You want long-term scalability
Your website is a strategic business platform

Templates may be suitable for simple marketing sites but often become restrictive as organisations grow.

What are the benefits of a custom Umbraco website?

A custom Umbraco website offers significant advantages over off-the-shelf solutions:

Tailored functionality aligned to business processes
Flexible content management for editors
Superior performance and scalability
Seamless integration with existing technology
Enhanced security and compliance control
Unique brand experience
Lower long-term technical debt

Umbraco’s open architecture makes it particularly well suited to bespoke enterprise builds.

Can Umbraco integrate with existing business systems?

Yes. Umbraco is highly integration-friendly and can connect with most enterprise systems through APIs and middleware.

Common integrations include:

CRM platforms (Salesforce, HubSpot, Dynamics)
Marketing automation tools
Payment gateways
Event platforms
Identity and Single Sign-On systems
ERP and internal databases
Analytics and reporting tools

We specialise in designing integration architectures that ensure data flows securely and reliably across systems.

What are custom Umbraco workflows?

Custom workflows automate and structure processes within your website or digital platform.

Examples include:

Content approval and governance processes
Multi-step application or onboarding journeys
Customer or member self-service portals
Automated communications and notifications
Secure document submission and processing
Role-based permissions and access control

These workflows reduce manual effort, improve consistency, and enhance operational efficiency.

Is Umbraco suitable for enterprise or regulated organisations?

Yes. Umbraco is widely used by public sector, financial services, healthcare, and other regulated industries because it offers strong security, flexibility, and governance capabilities.

Custom development allows organisations to implement:

Strict permission structures
Audit trails and approval processes
Secure authentication and identity management
Accessibility compliance (e.g., WCAG)
Data protection controls

We regularly deliver platforms for highly regulated environments where reliability and compliance are essential.

How long does a custom Umbraco development project take?

Project timelines vary depending on complexity, integrations, and organisational requirements.

Typical ranges:

Simple bespoke site: 3–4 months
Mid-complexity platform: 4–6 months
Large integrated enterprise solution: 6–12+ months

A structured Discovery Phase helps establish realistic timelines and reduces the risk of delays.

Do you provide ongoing support after launch?

Yes. We view launch as the start of the platform lifecycle, not the end of the project.

Support services can include:

Monitoring and maintenance
Security updates
Performance optimisation
Feature development
Hosting guidance
Technical advice

This ensures your platform remains stable, secure, and effective over time.

How long does an Umbraco project typically take?

Project timelines vary depending on complexity, integrations, and organisational requirements.

Typical ranges:

Smaller sites: 8–12 weeks
Mid-scale platforms: 3–6 months
Enterprise or highly integrated solutions: 6–12 months

A detailed discovery phase allows us to provide realistic timelines and avoid surprises.

What is included in Factory73’s Discovery Phase?

Our Discovery Phase is a structured planning process that defines the foundations of a successful Umbraco project.

It typically includes:

Business objectives and success criteria
User research and journey mapping
Technical and functional requirements
Content and information architecture
Integration strategy
Security and compliance considerations
Solution architecture and hosting approach
Delivery roadmap and scope definition

This phase ensures the final platform aligns with organisational priorities and avoids costly rework later.

Can you migrate an existing website to a custom Umbraco solution?

Yes. Umbraco is frequently used for website migrations from other CMS platforms.

A well-planned migration typically involves:

Content audit and restructuring
SEO preservation and redirect planning
Data migration and cleanup
Integration redesign
Performance optimisation
Testing and validation

We design migrations to minimise disruption while improving long-term capability.

What makes Factory73 different from other Umbraco agencies?

We focus on building robust digital platforms rather than short-term website projects.

Key differentiators include:

Senior-led delivery teams
Deep integration expertise
Enterprise-grade engineering standards
Experience in regulated sectors
Strong governance and quality assurance
Commercially focused outcomes

As an Umbraco Gold Partner, we have direct access to platform expertise and stay closely aligned with the Umbraco ecosystem.

Is a custom Umbraco solution more expensive than a template?

Initial costs are typically higher than template-based builds, but custom solutions often deliver better value over time.

Benefits include:

Reduced need for workarounds
Lower maintenance costs
Greater flexibility for future enhancements
Improved performance and reliability
Stronger return on investment

For organisations where the website supports revenue generation or operations, custom development is usually the more cost-effective long-term option.

Ready to Build a Platform That Fits Your Business?

If your organisation requires more than a standard website - a system that integrates, automates, and scales - custom Umbraco development is likely the right approach.

We combine strategy, engineering, and integration expertise to deliver platforms that perform reliably in real-world conditions.

Predictable delivery. No surprises. Digital that delivers measurable results.

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Umbraco Custom Development